Privacy policy
Effective Date: March 17, 2026
Introduction
Missoula Compost ("we," "us," or "our") operates the website www.missoulacompost.com and provides curbside food waste pickup services and compost products in Missoula, Montana. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, sign up for services, purchase products, or otherwise interact with us.
By using our website or services, you agree to the collection and use of information as described in this policy. If you do not agree, please discontinue use of our website and services.
Information We Collect
Information You Provide Directly
When you sign up for residential or commercial food waste pickup, purchase compost products, subscribe to our newsletter, or contact us, we may collect: full name, email address, phone number, mailing and/or service address, billing and payment information (processed securely through our payment provider), business name and contact details (for commercial accounts), and any other information you voluntarily provide through forms or correspondence.
Information Collected Automatically
When you visit our website, certain information is collected automatically through analytics and tracking tools. We use the following services:
Plausible Analytics — a privacy-focused, cookieless web analytics platform. Plausible does not use cookies, does not collect personal data, and is fully compliant with GDPR, CCPA, and PECR. It collects only aggregate, anonymized data such as page views, referral sources, and general geographic region (country/state level).
Google Analytics 4 (GA4) — collects data about website usage including pages visited, session duration, device type, browser, approximate geographic location, and traffic sources. GA4 may use cookies and assigns anonymous identifiers to track user sessions. We do not enable Google Signals, User-ID features, or advertising-related data collection.
Google Tag Manager (GTM) — a tag management system used to deploy and manage our analytics scripts. GTM itself does not collect personal data but facilitates the loading of the analytics tools described here.
Meta Pixel (Facebook Pixel) — collects data about actions taken on our website (such as page views and form submissions) to measure the effectiveness of our advertising on Meta platforms (Facebook and Instagram). The Meta Pixel uses cookies and may collect IP address, browser information, and website activity. This data is used solely for advertising measurement and optimization and is subject to Meta's own data policies.
How We Use Your Information
We use the information we collect for the following purposes: to provide, maintain, and improve our food waste pickup services and compost products; to process transactions and send related information (confirmations, invoices, service updates); to communicate with you about your account, respond to inquiries, and provide customer support; to send newsletters, promotional materials, and service announcements (you may opt out at any time); to understand how visitors use our website so we can improve content, functionality, and user experience; to measure the performance of our advertising campaigns; and to detect, prevent, and address technical issues or fraudulent activity.
Data Sharing and Third Parties
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
The analytics and advertising tools listed above (GA4, GTM, Meta Pixel) transmit certain usage data to their respective platforms (Google and Meta) as described in the Information Collected Automatically section. This data is used solely for our own analytics and advertising measurement and is not shared with any other parties.
We may disclose your information only in the following limited circumstances: to service providers who assist us in operating our business (e.g., payment processors, email platforms), bound by contractual obligations to protect your data; when required by law, regulation, legal process, or enforceable governmental request; and to protect the rights, property, or safety of Missoula Compost, our customers, or the public.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies through Google Analytics 4 and the Meta Pixel. Cookies are small text files stored on your device that help us understand website usage patterns and measure advertising effectiveness.
Plausible Analytics does not use cookies or any form of persistent tracking.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect your experience on our website.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you cancel your subscription or request deletion of your data, we will remove your personal information within a reasonable timeframe, except where we are required to retain it for legal, accounting, or regulatory purposes.
Anonymized analytics data (such as aggregate page views from Plausible) may be retained indefinitely as it cannot be linked to any individual.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmitted between your browser and our servers. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information: access (request a copy of the personal information we hold about you), correction (request that we correct inaccurate or incomplete information), deletion (request that we delete your personal information, subject to legal retention requirements), opt-out (unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or contacting us directly), and cookie preferences (adjust your browser settings to control or disable cookies).
To exercise any of these rights, please contact us at info@missoulacompost.com.
Children's Privacy
Our website and services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
Montana Consumer Data Privacy Act
As a Montana-based business, we comply with the Montana Consumer Data Privacy Act (MCDPA), effective October 1, 2024. Under the MCDPA, Montana residents have the right to access, correct, delete, and obtain a copy of their personal data, as well as the right to opt out of the processing of personal data for targeted advertising, the sale of personal data, or profiling. We do not sell personal data. To exercise your rights under the MCDPA, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Missoula Compost
Missoula, Montana
Email: info@missoulacompost.com
Website: www.missoulacompost.com